KL
Katende L
1 reviews | Active since Mar 2017
01 Sept 2017, 16:03
Delayed feedback
I posted in March about a scholarship I received when I completed a degree program with Milpark. The only reason I was assisted was because I posted a complaint here on hellopeter which seems to be the ONLY way to get attention of the relevant people at Milpark.
Fast forward to September, the student advisor assigned to my case has not responded to my email for 2months now. Two months!!! If the issue is that you would rather make a mockery of people and give them a run around because its scholarship funds then don't give it out. Besides how can we even expect decent service with our own money. Sad to note that whilst the management of the institution responded to the previous query I am back to square one. But no surprise there.
I have been registering for courses and am always told they are not available. In a few months I would have been at this back and forth communication for over a year. Unacceptable by any standard!
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Replies (2)
Milpark Education's replyOfficial
01 Sept 2017, 22:21Dear student
We apologise for any inconvenience caused. We will follow up and come back to you on Monday.
Best regards,
Milpark Education's reply01 Sept 2017, 22:21
Official
Dear student
We apologise for any inconvenience caused. We will follow up and come back to you on Monday.
Best regards,
KL
Katende L's updateReviewer Update
11 Dec 2018, 09:27To whom it may concern,
Please note that this query is still on-going and has not been resolved. Communication is still long threads of emails and things that will happen but no definite action!
Kindly find a final solution to be to the benefit of both parties. If this issue can be pending for almost two years, this is an indication of serious issues in administration or a sheer disregard for your students and potential students.
Regards
KL
Katende L's update11 Dec 2018, 09:27
Reviewer Update
To whom it may concern,
Please note that this query is still on-going and has not been resolved. Communication is still long threads of emails and things that will happen but no definite action!
Kindly find a final solution to be to the benefit of both parties. If this issue can be pending for almost two years, this is an indication of serious issues in administration or a sheer disregard for your students and potential students.
Regards