PH
PAUL H

1 reviews | Active since Feb 2016

03 Feb 2016, 16:11

COURSE REGISTRATION - POOR, POOR SERVICE

My name is Paul and my student number is 232230 enrolled for Higher Cert. in Financial Planning. I paid for my last 3 modules on 26 Jan and contacted Milpark Student Services on the 29th to confirm my registrations, spoke with Cindy who confirmed my modules and promised to send an e-mail same day to confirm of which up to now nothing has come through. 2 days before close of my first registration i sent 2 e-mails with proof of payment to both Student Services and Program Manager Zulpha Bardien and yet no response 5 days later.<br> <br> I have called both the Cape Town call centre and student services number for 3 days talking to voicemails only until today when a Natalie answered and asked me to hold on 3 times (once again blind transfers). Milpark should be better than this, all i need is for my registrations to be effected and if they can`t do the job why don`t they open it up on their web portal so we do ourselves.<br> <br> Somebody please contact me to confirm my registrations as 1 of the dates has passed already and i have to finish this course this semester<br> <br> Regards<br> Paul<br> ***

0
Replies (2)
Milpark Education
Milpark Education's reply03 Feb 2016, 17:20
Official
Hello PaulPrince,

Thank you for your correspondence. We are investigating your complaint. Our student services manager will contact you shortly.
Milpark Education
Milpark Education's reply03 Feb 2016, 17:20
Official
Hello PaulPrince,

Thank you for your correspondence. We are investigating your complaint. Our student services manager will contact you shortly.