change of study method

on the 21 of dec 2015 i logged a request with milpark student services call centre to change my study method from distance learning to contact learning. i have sent numerous emails and called the call centre only to be told that my request has been escalated. it is now 1 month later since my original request and no one has provided me with any feedback. in fact nothing has been done on my request. the service is pathetic and lacking and no consideration is being made for that fact that it's registration period. registrations closed at the end of the month and the attitude being displayed is blatant disregard for student needs. <br> my student number is 121514<br>