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1 reviews | Active since May 2021

04 May 2021, 13:23

BAD EXPERIENCE WITH MILPARK EDUCATION!

At first I thought Milpark Education was a great institution which offers great student assistance (turns out that was only coming from the sales department...). The support department however is ultimately pathetic (as other Milpark students would describe it). Technical issues left, right and center and do they get resolved? NO!!! Multiple students are having technical issues (not only with external systems needed to participate in exams, but actual unresolved issues with the student portal). You query a systematic problem and get referred back to where the problem occurred! A few hours left before the exam takes place and still students, who already are beyond stressed, are going crazy on forum groups asking for assistance as they've experienced technical problems with mock exams that seem to be now happening with the actual exam! How ridiculous. We, as students, now have to hope and pray that we will be able to participate in exams without any technical problems, as the student support and forum groups says that there is absolutely nothing to worry about an that the IT department is on it! Totally disgusted, especially when you query a problem and it does not even get looked into (still waiting for a response of a query I made March 13, 2021). You wait for hours on end just to be transferred to the next department and then to hear that you can only email that relevant department, but when trying to retrieve the email address, you find out that you were given a no response email address by the student support helpdesk. Like seriously.... I advise everybody who is thinking of studying at Milpark to first read reviews and not just jump into the eye-catching 'good things' about this institution.

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Replies (1)
Milpark Education
Milpark Education's reply04 May 2021, 17:40
Official
 Dear Student  We apologise for any inconvenience caused and will contact you as soon as possible.