SZ
Sanelisiwe Z
1 reviews | Active since Sept 2018
08 Aug 2023, 10:21
Bad customer service
Well l have been with Milpark Education through a bursary for 2 years to 3 years now. So my bursary over paid Milpark and the fees where supposed to come to me. I spoke to someone from account regarding the issue they advised that l needed to get a letter from the company that is sponsoring to give them authority to transfer the funds which l did send account an email to account and request a call from Support on 03 August 2023 today is the 5th day no has addressed my issue but when l was owing Milpark Education you guys called me every month but l need assistance from them the is a huge delay. I need the funds to buy things for my studies.
Helpful (0)
Replies (8)0
Replies (8)
Milpark Education's replyOfficial
08 Aug 2023, 11:12Good day Sanelisiwe
I trust you well.
Thank you for bringing this to our attention.
Kindly note that you are required to submit a special request (Refund) in order for your request to be reviewed.
I trust you well.
Thank you for bringing this to our attention.
Kindly note that you are required to submit a special request (Refund) in order for your request to be reviewed.
Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (deferral/assignment extension/ cancellation). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
Kind regards
Milpark Education's reply08 Aug 2023, 11:12
Official
Good day Sanelisiwe
I trust you well.
Thank you for bringing this to our attention.
Kindly note that you are required to submit a special request (Refund) in order for your request to be reviewed.
I trust you well.
Thank you for bringing this to our attention.
Kindly note that you are required to submit a special request (Refund) in order for your request to be reviewed.
Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (deferral/assignment extension/ cancellation). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
Kind regards
Milpark Education's replyOfficial
08 Aug 2023, 12:42Hi Sanelisiwe
Kindly be advised that I tried calling you with responds.
Please advise when to call if you have any questions regarding the Refund request steps provided.
Regards
Kindly be advised that I tried calling you with responds.
Please advise when to call if you have any questions regarding the Refund request steps provided.
Regards
Milpark Education's reply08 Aug 2023, 12:42
Official
Hi Sanelisiwe
Kindly be advised that I tried calling you with responds.
Please advise when to call if you have any questions regarding the Refund request steps provided.
Regards
Kindly be advised that I tried calling you with responds.
Please advise when to call if you have any questions regarding the Refund request steps provided.
Regards
SZ
Sanelisiwe Z's updateReviewer Update
08 Aug 2023, 13:16Please call me *** l have a few questions.
SZ
Sanelisiwe Z's update08 Aug 2023, 13:16
Reviewer Update
Please call me *** l have a few questions.
Milpark Education's replyOfficial
08 Aug 2023, 13:28Hi Sanelisiwe
Thank you for taking my call.
As discussed please do upload the required documents, your request will then be allocated to a consultant and thereafter will your refund be processed.
Regards
Thank you for taking my call.
As discussed please do upload the required documents, your request will then be allocated to a consultant and thereafter will your refund be processed.
Regards
Milpark Education's reply08 Aug 2023, 13:28
Official
Hi Sanelisiwe
Thank you for taking my call.
As discussed please do upload the required documents, your request will then be allocated to a consultant and thereafter will your refund be processed.
Regards
Thank you for taking my call.
As discussed please do upload the required documents, your request will then be allocated to a consultant and thereafter will your refund be processed.
Regards
SZ
Sanelisiwe Z's updateReviewer Update
08 Aug 2023, 14:46Please call have trouble uploading my documents....
SZ
Sanelisiwe Z's update08 Aug 2023, 14:46
Reviewer Update
Please call have trouble uploading my documents....
Milpark Education's replyOfficial
08 Aug 2023, 14:55Hi Sanelisiwe
Please attempt the request using your laptop and then advise.
Regards
Please attempt the request using your laptop and then advise.
Regards
Milpark Education's reply08 Aug 2023, 14:55
Official
Hi Sanelisiwe
Please attempt the request using your laptop and then advise.
Regards
Please attempt the request using your laptop and then advise.
Regards
SZ
Sanelisiwe Z's updateReviewer Update
08 Aug 2023, 15:07Hey still no luck
Can you give me your email address for me to email my documents and you or support type to upload for me cause l give up now
Can you give me your email address for me to email my documents and you or support type to upload for me cause l give up now
SZ
Sanelisiwe Z's update08 Aug 2023, 15:07
Reviewer Update
Hey still no luck
Can you give me your email address for me to email my documents and you or support type to upload for me cause l give up now
Can you give me your email address for me to email my documents and you or support type to upload for me cause l give up now
Milpark Education's replyOfficial
08 Aug 2023, 15:11Hi Sanelisiwe
I will send you an email and you can then reply.
Regards
I will send you an email and you can then reply.
Regards
Milpark Education's reply08 Aug 2023, 15:11
Official
Hi Sanelisiwe
I will send you an email and you can then reply.
Regards
I will send you an email and you can then reply.
Regards