August 2018 admission

I’m very disgusted with Milpark and the how they treat their students. Last month I registered for a Post Grad Diploma in Financial Planning and paid a R1100 registration fee. Prior that I had called student services to find out if it was still possible to apply for a August 2018 intake, of which they adviced that I still have time. On the 20th July app**** and attached all required documents, 2 days later a consultant from Milpark called me and told me that the statement of result that I sent is not showing which course it’s for and that I should sent a full statement of results that shows all info, which I sent to ********** I had to call Milpark to find out the progress of my application, which I spoke to some lady by the name of Rihanaa Lee who told me that they did not receive the statement (which went through on my side). This lady then adviced that they might also call for a completion certificate, which I explained to her that I just completed the program a few weeks ago and it would be impossible to get a completion certificate that soon, the lady then advised to re-send the statement (that shows the results and course name) directly to her email, which I did.

Fast forward to 06/08/2018 I’m the one making follow up on the progress again, only to be told my admission was parked to 2018 by a consultant called Keith Jooste, without Milpark even communicating all this to me. I queried this with Keith who was helpful and asked that I send him an email explaining my quiery and he will escalate and get back to me. Later in the day Milpark gets that Riahaana lady to now send me an email telling my admissions was parked for 2019 (only after I had called and complained why there was no communication).

I then called again and Keith sent me through to his manager by the name of Zaeema Dolly who told there was nothing she was sorry but there’s nothing that she could do about, that I just have to wait for 2019 because I did not have a completion certificate (regardless of me being told by her consultant to still send through the statement of results). She told me she can’t speak to me any further because there’s a taxi strike in Eastern Cape and she needs to get home.

My employer is now waiting to pay my fees for me to start with the program which was supposed to start now in August.