KC
Kim C
1 reviews | Active since Apr 2023
21 Apr 2023, 09:04
appaulling service
Milpark is a highly priced institute that unfortunately does not deliver on service or support, the phone line for students does not get answered and trying to get assistance takes weeks and is incredibly frustration, the online application for distance learners also lacks support and is not user friendly with incorrect detail reflecting, as a working student studying alone Milpark does not support you after you have paid the fees across, there is no personal touch and you are left dealing with an unresponsive app
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Replies (2)
Milpark Education's replyOfficial
21 Apr 2023, 12:32Good day Kim
I trust you well.
Thank you for bringing this to our attention and please also note that we do take these things very serious.
I will be in contact with you shortly and your query will be escalated as urgent.
Regards
I trust you well.
Thank you for bringing this to our attention and please also note that we do take these things very serious.
I will be in contact with you shortly and your query will be escalated as urgent.
Regards
Milpark Education's reply21 Apr 2023, 12:32
Official
Good day Kim
I trust you well.
Thank you for bringing this to our attention and please also note that we do take these things very serious.
I will be in contact with you shortly and your query will be escalated as urgent.
Regards
I trust you well.
Thank you for bringing this to our attention and please also note that we do take these things very serious.
I will be in contact with you shortly and your query will be escalated as urgent.
Regards
Milpark Education's replyOfficial
21 Apr 2023, 13:15Hi Kim
Thanks for taking my call.
I tried calling you again with no luck.
As per our previous conversation, I have reached out to our Special request department and yes they have received all your documents but the AC makes the final decision.
Please be advised that you will now have to submit an Submission to Appeal request as below:
Thanks for taking my call.
I tried calling you again with no luck.
As per our previous conversation, I have reached out to our Special request department and yes they have received all your documents but the AC makes the final decision.
Please be advised that you will now have to submit an Submission to Appeal request as below:
Kindly note that you are required to submit a special request (Submission to Appeal) in order for your request to be reviewed.
Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (deferral/assignment extension/ cancellation). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
Kind regards
Milpark Education's reply21 Apr 2023, 13:15
Official
Hi Kim
Thanks for taking my call.
I tried calling you again with no luck.
As per our previous conversation, I have reached out to our Special request department and yes they have received all your documents but the AC makes the final decision.
Please be advised that you will now have to submit an Submission to Appeal request as below:
Thanks for taking my call.
I tried calling you again with no luck.
As per our previous conversation, I have reached out to our Special request department and yes they have received all your documents but the AC makes the final decision.
Please be advised that you will now have to submit an Submission to Appeal request as below:
Kindly note that you are required to submit a special request (Submission to Appeal) in order for your request to be reviewed.
Please follow the below steps in order for you to submit:
- Log onto your student portal using your username and password.
- Please click on My Applications and Student Requests.
- Select the qualification
- Select the request type (deferral/assignment extension/ cancellation). Please ensure that you are fami**** with the Milpark Rules as set out in your Student Handbook
- Download, complete and upload the request form (specific to the request type)
- Upload supporting documentation and proof of payment (no payment required if you are on a Learnership)
- Motivate the request
- Submit the request
Kind regards