Appalled

There is absolutely no service. I am shocked that a college charging such high fees delivers no service at all. Its appalling! I have been emailing since 5 January regarding allocation of a payment I made on the day. No one responds to emails. I also find it bizarre that there has been no invoice issued to date for receipt of funds. This week I spoke to one consultant who said to email, accounts@milpark... which I did and got no response. I spoke to another who said she'll escalate, nothing happened there. I then spoke to another who said my proof of payment is outstanding. However, I submitted this on the morning I made the payment on the school's portal. Regardless I emailed it again yesterday to 4 email addresses in the hopes that someone somewhere will respond. No response. I have not even been registered yet and its already a nightmare so early on. Please attend to my query, its beyond ridiculous at this point.