ND
Nonhlanhla D

1 reviews | Active since Aug 2020

17 Nov 2023, 09:49

Academic Institution or Money making Scheme???

I have been studying with Milpark since 2018. However over the last 2 years things have changed from being a highly regarded institution in my opinion to a money making scheme that doesn't care at all well about uplifting its students, they are now all about making as much money out of students as possible. I missed submitting an assignment for a module due to being hospitalized 10 days prior to submission. After my discharge I had to go through physio for 2 weeks. I only realized that it was not submitted when I got my result. After consulting the student support I was referred to book an assignment extension request. I got a response stating that my request was too late, I have to submit a request within 24hr as per the guide book. Why was i advised to book and pay for an attention knowing very well that it was too late and much time has lapsed. now my statement of result is written INCOMPLETE for this module. Now I have to pay back the bursary fee for the module and again pay Milpark to redo the module. Added to that I have to repay bursary money for Microeconomics and again pay Milpark to redo the module all this out of my own pocket (I asked to write a supplementary but they declined and said I have to redo it). I now have a huge to repay and I have to pay twice. I can't afford to pay for myself hence I app**** for a bursary.

Milpark has turned into a disappointment, a cause of stress and headache in my life. Now I'm dee id debt, I cant wait to part ways, I won't do my honors degree with an institution that only pretends to care about its students, and their development.

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Replies (5)
Milpark Education
Milpark Education's reply17 Nov 2023, 11:08
Official
Good day Nonhlanha

I trust you well.

Thank you for bringing this to our attention. 

Please be advised that your query will be escalated and feedback will be provided.

Regards
Milpark Education
Milpark Education's reply17 Nov 2023, 11:30
Official
Hi Nonhlanhla

I tried calling you to the provided number but no response. (this number does not exist)

Kindly please provide me with another contact detail to give you a call and I will also send a request to your email provided.

Regards
Milpark Education
Milpark Education's reply17 Nov 2023, 11:30
Official
Hi Nonhlanhla Please provide me with an alternative contact detail. I want to bring to your attention that we do understand your frustration regarding the request for an assignment extension not being accepted. Kindly please note that you have not submitted assignment A for INDBS1-5. The assignment was due on 27th March 2023 and you reach out to Milpark on 8th November 2023 requesting this extension. Please note that there is a period of 8 months which no communication was sent from you informing Milpark regarding you being hospitalized. Should you have reached out to us before hand then arrangements would have been made to cater for your special needs. Unfortunately, you are required to redo this module and please advise when to call and we can have a chat. Regards
Milpark Education
Milpark Education's reply17 Nov 2023, 13:03
Official
Hi Nonhlanhla

Thank you for taking my call.

As advised telephonically, I have escalated further.

Regards
Milpark Education
Milpark Education's reply21 Nov 2023, 08:23
Official
 Hi Nonhlanhla
 
Your query has been escalated and investigated.
 
Kindly please be advised that you are required to repeat the entire module.
 
Should you need further registration assistance kindly email ***
 
Regards