A frustrated exiting student

Milpark is very *********** when it comes to assisting current and prior students. I’m just trying to get my fees reimbursed yet I’m being sent on a runaround for a refund form! The steps that you provide on email to follow on your portal do not align your portal. This is very frustrating and every time I call in they refer me to that damn portal! On top of that when I open a case, they close the case before even assisting me, what a joke!! There are no email address that are human to escalate problems. Why can’t this refund form be sent in PDF when it’s easy for you to communicate when you want proof of payment? I JUST WANT MY MONEY REFUNDED.