MILO DESIGNS A ****

Milo Designs Durban: Invoice # 828 On the 16th June I placed an order with Milo Designs of furniture. I was assisted by Danie @: ********** ********** who told me to pay the deposit which I paid on 16 June 2018. The conditions were that manufacturing would take 8-10 weeks and the balance must be paid upon completion and the delivery within 15 working days after the balance is paid. The money was paid to LM Kotze Account, ABSA Bank. I was informed via email on 12 August 2018 that manufacturing is complete and must pay the balance for the delivery to take place. I paid the balance on the next day 13 August 2018. The 15th day according to my calculation was the 31 August 2018 ie the expected delivery date. I made follow up with the sales person who told me he’s not dealing with deliveries and only responsible for sales. We had back and forth communication which just ended nowhere till I was referred to the CEO, Marco Wood @ ********** The CEO apologised and promised to sort the matter out in no time. At one stage I was told the delivery will be done on 05 October 2018. The day went by without no delivery nor any explanation. I have written so many email and WhatsApp to enquire and the only response would be will look into the matter and come back to you. The trend is from both the sales person Danie and the CEO as well but none of their promises ever happen till to date. I did not get any explanation on why the delivery was never done. The 15th day delivery is now at 66th day(Excluding weekends) and still no goods delivered. At some point I requested the refund and still got the same response “will come back to you” At this point I doubt the manufacturing of goods is complete. Milo Designs is unreliable; they take their customers for granted. I demand my furniture be delivered or I get my money back from them. What frustrate and make me the most is; to date they have never said anything on why the delivery has not happened, nothing at all. They got my money since the 13th August and after that they are just ignoring me. • This has been a very exhausting exercise for me. • I demand that Milo Designs delivery my goods or refund my money with interest. • I now doubt if this Milo designs is a legit business or just a ****/****** and will warn the public out there Email: ********** Contact No: **********