Professional and friendly service

I would like to thank Johan at head office, Duanne and Simon at the Vereniging branch, for their professionalism in dealing with my warranty claim. Although their policy procedure states that a battery must first be charged by them for 12 hours and then sent for checking by their factory, being self employed and living more than 60 km away I don't have the time to ride up and down and also fuel costs makes it impractical, my son has a medical condition and my vehicle is automatic so I cannot get stuck due to a battery problem. Duanne and Simon maintained a professional and friendly attitude throughout, once they referred me to Johan at head office even he was very understanding and sorted the problem for me, without me having to drive up and down. THANK YOU GUYS!!! For showing me that there still is great customer service in this crazy country where most people treat people like consumers rather than clients. I look forward to doing great business with these guys in future and would recommend them to anyone looking to get a new car battery.