1 reviews | Active since Oct 2015
yet again hit wit service delivery
<p>Been to this store a number of times in a month...</p> <p>this is the gateway mall branch and surprisingly it is the only milky lane were you get smacked with attitude..at the store right now and the cashier will count cash then serve u..its Ramadan the one fasting month and I decided to have my favourite milkshake from here but the service and atitude of the cashier is so pathetic that gentleman apologies on her behalf..i just hate writing a review but the boss should know 33mins to order and pay for one milkshake and a cup of tea is not good...no problem with the meeal thou</p>
Thank you very much for taking the time to report your experience with our Gateway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Gateway branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care