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hendrik S

1 reviews | Active since Feb 2012

11 Aug 2015, 15:52

UITERS SWAK DIENS

watter nare ondervinding gehad by milky lane ons was n groep van 9 mense 6 volwassenes en 3 kinders die kinders was honger het vir elkeen n pakkie mini doughnuts by n stalletjie gekoop oppad milky lane toe gaan sit by milky lane kom bestuurder en se kinders mag nie daar eet nie ek se toe maar ons almal gaan iets bestel hetsy n wafel of roomys met iets om te drink se hy maak nie saak nie as kinders nie ophou eet nie weier hy om ons te bedien en dan moet ons eerder gaan ek het geloop voor ek hom n klap gee ons is na n ander plek toe waar ons rekening R600 was kan nie glo hy gooi die geld so weg nie ek s***el toe vandag milky lane customer care en antwoord wat ek kry is wag tussen 24 tot 48 uur vir terugvoering wat ek dink uiters swak is jammer milky lane jy het al my en vriende en familie se besigheid verloor met julle tak in Durban se swak diens

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Replies (1)
Milky Lane
Milky Lane's reply12 Aug 2015, 08:53
Official
Hello gatvol met diens,

Thank you very much for taking the time to report your experience with our durban north beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Milkylane Customer Care