1 reviews | Active since Jun 2018
Totally discusted with quality of food
Just had the worst experience at milky lane Gold Reef City. If this is the quality of waffles we get for our money... Milky lane will never see us as a customer again. The kitchen was disgustingly dirty, all we could taste was old oil that left a foul taste in our mouth, the pastry of the waffle was thinner than the plate and the sauces were not fresh at all. The images shown on the menu are definitely false advertising as that is not even close to what you get on your plate.
Hi Jolene
Thank you very much for taking the time to report your experience with our Gold Reef City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milkylane Team.
Hi Jolene
Thank you very much for taking the time to report your experience with our Gold Reef City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milkylane Team.