Terrible Quality Food and Bad Service

<p>On 16 October my wife and I visited the Milky Lane at Monte Casino.</p> <p>We were greeted prompty and offered a table - Our Orders were taken by Victor</p> <p>We ordered a Berries and Cream pancake and a Peanut Brittle and Salted Caramel Waffle.</p> <p>What we got was totally sub standard food.</p> <p>The pancake was underdone and ice cold - With the Berry Syrup watery and all over the place.</p> <p>We sent it back and didnt take replacement.</p> <p>By then the waffle arrived (A few minutes after we had already sent back the pancake)</p> <p>There was no peanut brittle - But a mish mash of Chopped Nuts and Peacan Nuts.</p> <p>When we called for the waiter he said that if there is no peanut prittle the kitchen does this.</p> <p>We then approached for the manager - The waiter also tried to get her assistance.</p> <p>She was busy with another person but completely ignored me and the waitor.</p> <p>Not even a "I'll come see you as soon as I'm done here".</p> <p>Ultimately we gave the waffle back as well and left.</p> <p>I saw the manager was free again before we left but she still didnt make any attempt to come speak to us.</p> <p>Totally horrible quality of food, customer service and staff management from the manager.</p> <p>I actually felt a little sorry for the waitor - It wasnt his fault that the kitchen was doing the wrong things and that his manager gave him absolutely no support either.</p> <p> </p>