Sour Cream & Distasteful Waffles

<p>Firstly, I would like to start off by saying that I am not one to complain but to receive terrible service and unpleasant tasting waffles is another thing.</p> <p>My family and I visited Milky Lane - Clearwater on the 16 September '16. Six waffles were ordered of which two of them included cream as well. The cream was sour and the waffles left an unpleasant after taste. It clearly did not taste like the milky lane waffle you know. </p> <p>I immediately called our waitor Leslie Tshuma and advised him on the problem. Giving him a taste of three of waffles ordered, which he then agreed that there was indeed a problem with the taste of the waffles.</p> <p>The manager on duty (cant remember her name) came to the table and unfortunately could not resolve the problem. I instead received a bill of R209 to settle, which I refused to pay. As the waffles purchased were not consumed. According to our waitor "there were pieces left over" when he cleared the table, which in fact meant that the waffles were consumed and we were probably full and left a few piece on the plate??? This is what was explained to me by the manager on duty. </p> <p>It was not once considered to make a new waffle mix and ensure that the ingredients being used were not expired. We would have been okay with that... I was rather informed that one of the six waffles ordered had to be paid as we could not leave without settling part of the bill. </p> <p>What an unpleasant experience and unhappy family!</p>