DB
Debbie B
1 reviews | Active since Oct 2013
02 Apr 2015, 17:09
SHOCKING service and food at Milky lane East rand
My kids have been begging me to please go eat at Milky lane. Eventually I gave in and took them, to all of our disappointment. We ordered 3 x aero milkshakes large. Number one it looked nothing like the picture, and secondly tasted like dishwasher water. Was awefull. Then we ordered waffles and all of it was even more pathetic. We called waiter and complaint and she didn't seem very worried that we complained the food and milkshake was awful. I paid, for a meal that none of us ate and 3 x milkshakes that was so disgusting not even the kids wanted theirs. <br> <br> I am totally and would advice everybody to stay clear!! Unless you want to pay for a meal that you won't want to eat!!!!!<br>
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Milky Lane's replyOfficial
04 Apr 2015, 12:36Hello Debbie Brown ,
Thank you very much for taking the time to report your experience with our East rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our East rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply04 Apr 2015, 12:36
Official
Hello Debbie Brown ,
Thank you very much for taking the time to report your experience with our East rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our East rand Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care