ML
Marius L

1 reviews | Active since Jan 2018

30 Jun 2019, 15:57

Poor service i will never support Milky Lane again.

So i visited Milky Lane Mall @ Reds. I was very disapointed in the manner i was treated by the staff. None of the staff greet when you walk in. When you want to order you as the customer must call for attention at the counter. Although many waiters are standing talking to each other but ignoring the customer. When it comes to paying the person behind the counter doesnt know how to work a card machine. He repeatedly decline my card. Instead of telling me there is something wrong with the Capitec cards today. He said i must sort out my card and i mustnt tell him what to do. I pointed out to him that he is frastrating me and i was shocked at his response: He told me he will sort me out over the counter if i dont sort out my card and keep quite.

Poor service. Will never support milky lane

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Replies (1)
Milky Lane
Milky Lane's reply11 Jul 2019, 15:37
Official
Hi Marius

Thank you very much for taking the time to report your experience with our branch.Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards

The Milky Lane TeamCustomer Care:  0860  923 353