1 reviews | Active since Dec 2011
Poor service from rude waitress
My daughter and I decided to go Milky lane N1 City this evening. We were seated and waited for a waitress to come and take our order. I indicated to the waitress I'm ready to order.As I was inquiring to her about something on the menu, she just walked away to another table. I was totally dumbstruck. During this time, no other waitress came to our table for service. The original waitress eventually came back and looked surprised when I asked to speak to the Manager. The manager came over and I explained what happened. All that she said was sorry. This is the 2nd time i have had troubles with this branch. This experience has truly left a bitter taste in mouth. I don't think I will ever come back to this branch in the the near future. In addition, word of mouth is the best form of adverti*****t. I will spread the word to friends, family and social media to stay away from this branch.
Thank you very much for taking the time to report your experience with our N1 City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our N1 City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
