sP
sharmalan P
1 reviews | Active since Jan 2016
02 Jan 2016, 18:42
Poor service at Milky lane South Coast Mall
I had a terrible experience where the waitress Lee stopped all orders in order to complete an order for 6 people seated at her table.This is extremely disappointing to still see happening. The black manageress was so scared she allowed the kitchen to stop our order to make the other table order.Im on holiday from Dubai and this is not the type of service we expect. I tried calling Pat the owner and till now he has not responded.
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Milky Lane's replyOfficial
08 Jan 2016, 14:18Hello sharmalan pillay,
Thank you very much for taking the time to report your experience with our South Coast mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our South Coast mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply08 Jan 2016, 14:18
Official
Hello sharmalan pillay,
Thank you very much for taking the time to report your experience with our South Coast mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our South Coast mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care