Poor owner/manager at Milky Lane Monte Casino

Ordered a cone ice cream for my kid along with 3 other items. My daughter complained that the dipped chocolate tasted bad. I tasted it & it tasted off. I returned the ice cream not requesting a reorder. The owner of the franchise was on the premise & asked the waiter to return to our table with the initial order advising us that if we do not take another order we will be liable for the R17 ice cream. This was an insult to us as we never expected a refund just acknowledgement that the dip did not taste right. The manage continued as if nothing happened and we paid for our bill. We often frequent the Milky Lane at Monte Casino but as a result of poor customer service & common decency we will no longer do so. Disgusting behaviour by this owner of an established brand.