Poor Customer Service

<p>I went to the Milky Lane in the Midlands Mall on my lunch break. I waited in the in the line to get served, as a normal customer would do. Out of nowhere a lady passing by decides that she wants to buy something from Milky Lane and sends her child with money to the till. So I waited to see if they served her before me and a person infront of me. The person infront of me got served and it was my turn next. Just before they were about to serve the customer than jumped infront of the line, I told her that you have to join the line. She didn't complain because she knew she was wrong. When this guy, Solly, who works at Milky Lane, asked her what happened, she said that she has to join the line. He spoke to her in Zulu and said don't worry I'll serve you. Evidence of that was she waited and got served. I looked at him waiting for him to look back but he was 'too' busy. I was frustrated from waiting in the line to be served and when I saw that, I walked out. A simple rule is that you wait in the line to be served. What is so hard about that? Other people also got other places to be in. I needed to get back to work on time. You can't be selfish and think about yourself. I really hope this would make a difference </p>