1 reviews | Active since Dec 2016
Not so Nicecream
<p>So it's a hot afternoon and to get through the Christmas shopping I decided to get an ice-cream from Milky Lane Mall of the South. What caught my eye was the "New" Crunchie Whizzer. What a dissapointed! I don't know if their machine that mixes the whizzer was broken but this was never communicated.</p> <p>All i got was a cup of ice cream with 1/5th of a crushed up crunchie bar, a teas**** of chocolate mouse and a drizzle of caramel sauce on top of the cup. R37 for this? Never again! What a terrible experience and a waste of money.</p>
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milky Lane Team
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milky Lane Team
I received a call from the Manager of the Mall of the South branch and he really was a nice guy. As i thought the machine was faulty and i wasn't informed. Although those assisting should of informed me, they cannot be blamed. It's the holiday season, summer, and hey, a sale is a sale.
As i said too the Manager, I will give his branch another try. Maybe i'll give the Crunchie Whizzer a skip, you know, bad memories but another chance they will get.
I received a call from the Manager of the Mall of the South branch and he really was a nice guy. As i thought the machine was faulty and i wasn't informed. Although those assisting should of informed me, they cannot be blamed. It's the holiday season, summer, and hey, a sale is a sale.
As i said too the Manager, I will give his branch another try. Maybe i'll give the Crunchie Whizzer a skip, you know, bad memories but another chance they will get.