Milky lane Secunda poor service

Recieved the worst service from Milky lane today.

We went to Milky lane today to treat the young one but after the way we got treated I will not recommend this place to anybody.

We placed our orders, waited for a while and the waitress returned to us beacuse two of the items we ordered was forgotten. (The initial order was not written down.)

I ordered a milkshake off the kiddies menu and recieved a big (adult size) milkshake.

The waitress returned and said they dont have the ingredients for my wife's order and if she can order something else.

My sons waffle arrived and it was the wrong order. (Not what we ordered). They went back to rectify the mistake.

While busy eating the waitress came over and took my wife's coffee off the table (half a cup) without asking if she is finished.

Our food arrived and when we were still busy the waitress gave us the bill without asking us if we would like to order something else. ( Which we were planning to do). She just dropped the bill on the table and walked away to the counter.

I had to go over to the counter to ask if we can be assisted to take the remaining food as a doggy bag. The waitress then took two polistyrene boxes walked over to the table and just dropped it onto the table expecting us to put it in ourselves.

I did not ask to speak to the shop manager beacuse its clear the staff has no discipline and dont care about the clients.

It is disappointing to see this is alowed. It also confirms why potential customers will prefer the shops next door as we were the only customers in milky lane.

Milky lane Secunda need to seriously up the game. Hope this matter gets swift attention.