sM
scott M
1 reviews | Active since Oct 2018
10 Jan 2019, 13:07
Milky Lane Pathetic service
Milky Lane Greenstone. Disgusting service twice now. Attitudes of staff stinks, they act like they are doing you a favour. Ordered waffle with cream and got ice cream. Ordered a filter coffee and cappuccino, only cappuccino arrived. Music is blaring and staff dancing behind the counters - is it a club or a place to eat??? Maybe less dancing and more attention to your customers who pay your salaries. Had to shout above the music while asking for my bill 4 times and again given attitude and dirty looks. Would never recommend Milky Lane greenstone to anyone.
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Replies (1)Milky Lane's replyOfficial
09 Mar 2019, 13:52 Hi Scott
Thank you very much for taking the time to report your experience with our Greenstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milky Lane Team
Customer Care Line ***
The Milky Lane Team
Customer Care Line ***
Milky Lane's reply09 Mar 2019, 13:52
Official
Hi Scott
Thank you very much for taking the time to report your experience with our Greenstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milky Lane Team
Customer Care Line ***
The Milky Lane Team
Customer Care Line ***
