rR
reenisha R
1 reviews | Active since Dec 2015
30 Mar 2016, 12:41
milky lane has become milky lame
On arriving at milky lane oribi plaza i ordered a chocolate nutty dip with a sugar cone. My husband seeing the previous peoples order opted for a cup with a selection of toppings.the guy behind the counter did not make my nutty dip correctly when i pointed this out to him he just handed me extra serviettes.further to this they gave my husband a measly amount of toppings as compared to the previous clients when i requested more toppings i was ignored. Perhaps we were not of the correct race? Terrible way to end easter, very disappointed will not go there again. Stubborn untrained ****** staff....
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Milky Lane's replyOfficial
01 Apr 2016, 08:51Hello ram28,
Thank you very much for taking the time to report your experience with our oribi plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our oribi plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply01 Apr 2016, 08:51
Official
Hello ram28,
Thank you very much for taking the time to report your experience with our oribi plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our oribi plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care