1 reviews | Active since Mar 2017

18 Mar 2017, 07:33

Milky lane bluff

<p>Milky lane bluff please employ staff who are able to deal with customers with a smile on their face. Treating the kids to ice cream on a Friday night seemed like a good idea until we got to milky lane bluff and was glared at (I cannot use the word greeted) by staff with sour faces and a negative attitude. A look around at the other staff members showed they all had the same demeanor. </p>

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Replies (1)
Milky Lane
Milky Lane's reply18 Mar 2017, 09:46
Official

Thank you very much for taking the time to report your experience with our Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Milkylane Team.