DG
Dalena G

1 reviews | Active since Jun 2019

22 Oct 2019, 15:18

MILKY LANE AT ACROPOLIS MALL IN PHOENIX IS ****!

I have recently been to the Milky Lane at the Acropolis Mall in Phoenix, Durban and asking for a takeout was the biggest mistake of my life! I had ordered a brownie with ice cream, to go. The condition in which it was presented was pathetic! It came in a polystyrene container that is used in a fast food Indian restaurant. And to top it all, the ice cream came in an untidy paper cup. When I questioned the waitress about it, her face looked like it was sweeping the floor. The waffle machines were dirty and there were flies flying over the food that they had opened. It was rather disgusting and I would NOT recommend anyone to go there. I wasted my money and I am disappointed to know that I had gone there. I wish I could get back my money and as for visiting that store, it will be the last!

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Replies (1)
Milky Lane
Milky Lane's reply08 Nov 2019, 13:20
Official
Thank you for bringing this issue to our attention and we apologise for the unpleasant experience.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 
The Milkylane Team
Care Line: ***