1 reviews | Active since Jun 2018
Milky Canal Walk falsely advertises their products!
I went to the store in Canal Walk and was absolutely appalled by the poor service I received. The manager prepared my sundae and it didn’t have all the ingredients advertised in the menu. She then told me that this was a mistake. I am so upset because I had to pay so much money for essentially just a cup or ice-cream and chocolate sauce. I will not be buying anything from that store ever again!
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milkylane Team.
Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Milkylane Team.