Milky bv Lane

If I could go any lower I would 😡. I ordered my cake on 20/12/2022 @ 10h40 paid in full, e mailed picture and confirmed they had it. For collection at 12pm on 22/12/2022…. Easy yes…. NOT SO. Arrived at 11h55 to find they haven’t even STARTED on the cake… excuses ranged from…. LoadShedding, to head office staff working on computer. All fine except why are they only now starting on the cake I ordered 50 hours ago…. So based on this review Head-office contacted me, I have given them all the information, requested updates and niw they are simply ignoring me…,, yes I wrote a bad review, Yes you contacted me all hot and heavy…. And now….. SILENCE…., Really extremely dissatisfied with the service from Milky Lane…. Unfortunately it’s now not just a branch but the whole ethos of Customer service and it’s spilling over to Steers, Debonairs and Fish. -Aways and not just confined to Milky Lane anymore . , Lianie Dalby