MH
Matthew H

1 reviews | Active since May 2017

01 May 2017, 09:30

Low quality, ridiculous price

<p>Was excited for milky lane yesterday... Until I paid R42 for a peppermint areo milkshake, expected actual peppermint areo chocolate in seen as it was R42, only to get some average tasting milkshake made with syrup. It must cost you R2 to make that *******, shame on you, I will never buy milky lane again. You used to be high quality at a highish price, now you are ******* quality at a ridiculous price. Oh sorry with a nice new logo. Good job. PS we waiting 15 minutes for a milkshake (got bubblegum incorrectly first) and the wrong averagrecream sandwich. Good job guys.</p>

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Replies (1)
Milky Lane
Milky Lane's reply01 May 2017, 09:40
Official

Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Milkylane Team.