1 reviews | Active since Feb 2015
lost weekly customers
<p>went today to the kimberley milky lane like we do twice every week. 3 adults 3 kids after ordering 1 child was not allowed to eat a kiddies meal from another place yet the store was EMPTY. manager too busy on her phone to even say anything. well done you rather loose 5 orders because of 1 child was I expected to let the kid eat on he's own else where? </p>
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milky Lane Customer Care
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milky Lane Customer Care