Lack of customer service at your n1 City branch

To whom it may concern..

On Saturday 23/12/2017 my husband and i visited your N1 city branch. The place was not full however there was one customer infront of u. once that customer was helped it was our turn, the lady who 'assisted' us look ed at me. I then continued with: 'hello, can I have a nutty cone with flake please.' she looked at me, went to the till (i am not sure exactly what she did on the till), picked up menus that were on the table. At that point i was waiting for her to acknowledge my order or ask me if there is anything else (as i was not done with my order). Instead she walked away with the menus saying nothing. I then looked at my husband as she blatantly ignored me and made as if i was invisible. Her colleague saw this and defended her saying: she will be with you now. My first obvious reaction to her was: but she could have at least told me and not just walk away. By this time the lady knew i was quite angry and disappointed. She then walked to my direction and had the audacity to walk away again when wanting to give my order again. I actually cannot believe i was treated this way! i just walked away as i did not want to make a scene. Can someone please come back to me asap??