LI
Larissa I
1 reviews | Active since Jul 2015
06 Jul 2015, 07:47
HARD WAFFLES AND SOUR ICE CREAM
My friends and i went to suncoast milky lane,we ordered 3 waffles with ice cream and one with cream,The waffles came very hard and the icecream tasted sour.<br> <br> After having eaten the waffles we suffered stomach pains and had running stomach.<br> <br> When we asked the waiter for the manager he said that the manager Vicky has already left.So what sort of business is this.<br> <br> It was around 10,30pm on sunday,the waiter did not show any concern and just gave his managers name VICKY and gave us the bill.<br> <br> I am very upset about this <br> <br> We spent almost R100 and this is the service we get.
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Milky Lane's replyOfficial
06 Jul 2015, 12:21Hello LARIS 3,
Thank you very much for taking the time to report your experience with our Suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Head Office
Thank you very much for taking the time to report your experience with our Suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Head Office
Milky Lane's reply06 Jul 2015, 12:21
Official
Hello LARIS 3,
Thank you very much for taking the time to report your experience with our Suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Head Office
Thank you very much for taking the time to report your experience with our Suncoast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Head Office