BM
Bame M

1 reviews | Active since Dec 2015

03 Dec 2015, 16:16

Dissatisfaction

I would not recommend this place due to the fact that the service is absolutely ********** and hygiene is certainly not a priority. You can literally walk out of there without paying your bill and no one will notice or care! Our waitress name is Dorah, we got there and the only unoccupied booths were littered with junk, we sat down expecting them to come clear the table , our waiter Dorah comes to take our orders, oblivious to the junk on the table. We literally had to ask her to get rid of the junk on the table and when she did, she didn't even wipe down our table or sanitize it in any way, not to mention the sauces were sticky and messy. And she never came back to check if we are okay or needed any drinks... It was a horrible experience and it happens on the 2nd of December 2015 at about 8pm. I am extremely disappointed in milky lane for not training their employees efficiently!

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Replies (1)
Milky Lane
Milky Lane's reply04 Dec 2015, 12:17
Official
Hello Bame92,

Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care