ZK
Zaaida K
1 reviews | Active since Oct 2013
05 Dec 2015, 20:47
Disgustingly Poor Service
I've been to this store twice, each time I've come here I've waited over 15 minutes to get a menu... both times I eventually got up and got a menu myself! Have to call someone to come and take your order - that person then starts shouting at other people to come and take your order. I've watched people sit down then get up and leave a couple of minutes later without being assisted. Absolutely Pathetic!
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Replies (1)
Milky Lane's replyOfficial
07 Dec 2015, 12:56Hello zaaik,
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply07 Dec 2015, 12:56
Official
Hello zaaik,
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Forest Hill branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care