Disgusting service
<p>My girlfriend and I sat down to have waffles and ice cream she ordered a caramel dipped ice cream with sprinkles and her ice cream came with nuts we asked for it to be changed as she is allergic to nuts. The waiter instead of saying sorry decided to argue with us and complain it would come out of his own money and she must just eat it. When he eventually took it back they just sc****d off the nuts and when it came back we notice they just redipped it and added the sprinkles there were still some nuts left on the ice cream. His attitude was absolutely disgusting.</p>
Thank you very much for taking the time to report your experience with our Monte casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Monte casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care