YH
Yusuf H

1 reviews | Active since Nov 2014

09 Jun 2016, 18:03

Disgusting experience - Day Old Food considered "Fresh" by staff

<p>I was served soggy undercooked pancakes that the manager seemed happy to serve.</p> <p>Manager was very rude about the ordeal.</p>

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Replies (1)
Milky Lane
Milky Lane's reply10 Jun 2016, 09:57
Official

Thank you very much for taking the time to report your experience with our Mall @ Reds branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Milkylane Customer Care