NA
Nico A
1 reviews | Active since Mar 2013
09 Dec 2015, 19:52
Chrarging for the wrong product
Me and my wife went to get ice cream , we asked for 2 large cups soft serve and she charged us for a different ice cream that was double the price she charged me R70 the price on the board and pamflet said R20 each it is very bad service never had this problem always buys there.
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Milky Lane's replyOfficial
10 Dec 2015, 12:53Hello Goblin154,
Thank you very much for taking the time to report your experience with our Total Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Total Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply10 Dec 2015, 12:53
Official
Hello Goblin154,
Thank you very much for taking the time to report your experience with our Total Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Total Secunda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care