ZP
Zoe P

1 reviews | Active since Jan 2016

05 Jan 2016, 09:17

Chocolicious Deception

I usually enjoy Milky Lane very much and haven't ever had a complaint. On Sunday afternoon I decided to try Milky Lane in Cavendish Square, Claremont for the first time. The first thing I noticed was the \service with a smile"sign. Something I definitely did not experience at this branch. In fact"

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Replies (1)
Milky Lane
Milky Lane's reply08 Jan 2016, 14:23
Official
Hello Zoe_P,

Thank you very much for taking the time to report your experience with our Cavendish Square, Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Milkylane Customer Care