ML
Marguerite L
1 reviews | Active since Jun 2015
11 Jun 2015, 21:36
Cheats
Earlier the evening a female staff member charged my 12 year old daughter, R48 for an ice cream that is worth R28. She was surprised at the price, but it wasn't listed on the board so she couldn't argue the price. I did manage to get the R20 they short changed her with, from them, following a confrontation. It was clear that they were well aware of this as returned the money to me very quickly, trying to subdue my reaction. Disappointed that cheating children comes with such a smug attiude of entitlement, clearly not your first time. Shame on you!
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Milky Lane's replyOfficial
15 Jun 2015, 08:58Hello MargeL,
Thank you very much for taking the time to report your experience with our Cresta Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Cresta Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply15 Jun 2015, 08:58
Official
Hello MargeL,
Thank you very much for taking the time to report your experience with our Cresta Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Cresta Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care