JP
Jeanice P
1 reviews | Active since Jul 2014
28 Mar 2016, 15:54
Bad Service
This Milky lane never has chocolate and caramel for some reason?<br> <br> Last night I visited the store at 7:30pm and they were closing shop. When I asked what time they close, they said 8pm. I therefore questioned by they were closed already and the waitress started having attitude with me.<br> <br> The store is very untidy and dirty as well.
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Milky Lane's replyOfficial
01 Apr 2016, 08:22Hello JeanicePillay,
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply01 Apr 2016, 08:22
Official
Hello JeanicePillay,
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Mall of the South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care