MT
Michelle T

1 reviews | Active since Mar 2011

19 May 2016, 13:49

Bad service

<p>So my son asks me to take him for waffles. Get to milky lane in swakopmund and the first issue is that the cashier went on lunch and no one else can work the till. So I need to go to an atm and draw money.</p> <p>Next I ask for one waffle with cream. I get get a blank state. Then eventually she clicks. Next problem is that they cannot work the canister that that aerates the cream. Really? I just gave up.and walked away.</p>

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Replies (1)
Milky Lane
Milky Lane's reply20 May 2016, 13:25
Official

Thank you very much for taking the time to report your experience with our swakopmund branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Milkylane Customer Care