HS
Hlengiwe S
1 reviews | Active since Mar 2016
04 Mar 2016, 15:51
attitude and bad service
Good day <br> <br> speaking to Hlengiwe from Msunduzi municipality under environmental heathly pietermaritzburg earlier on today went to milky lane purchasing two Monster the lady give us the R5.26 something like that when we were trying to resolve this matter she just gave us attitude said we must ask someone else to deal with and lady who finally assist us used the corn which was wet and the ice cream which caused it to fall. please kindly teach your'll staff customer services, how to treat customers.
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Milky Lane's replyOfficial
07 Mar 2016, 11:42Hello Sitholehlengiwe,
Thank you very much for taking the time to report your experience with our Liberty mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Liberty mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply07 Mar 2016, 11:42
Official
Hello Sitholehlengiwe,
Thank you very much for taking the time to report your experience with our Liberty mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Liberty mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care