1 reviews | Active since Feb 2016
Arrogant Indian owner
two days in a row I bought a cheap icecream cone and on both occasions while eating the it, I noticed clumps of white hard pieces in between the smooth iceream. This seemed odd and out of cutesy informed the owner who is an elderly indian man. When I spoke to his wife first, she approached with an attitude and started arguing with me and I politely asked her to calm down several times infront of her husband but she refuse. The old man was helpful by offering me a new icecream and checking the machine for defect operation while his wife carried on wining about who am I to tell her about her machine. All I did was politely suggest they check the machine and maybe clean it thouroughly incase someone else notice this and raise a bigger complaint about it. In my opinion, she was plain ******** and arrogant. I suggested she learn something from her customers and not argue with a customer but listen instead. I would not want to support the business if this indian lady is running it.
Thank you very much for taking the time to report your experience with our Cavendish, Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Cavendish, Claremont branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
