RJ
Raymond J
1 reviews | Active since Oct 2015
13 Oct 2015, 18:54
Always no stock or not available
After buying pizza's at there next door neighbours we wanted to wait for the food while having a milkshake. The two ladys at the counter told us no milkshake can be made due to them not having certain items in stock. Then we moved over to the whizzers or something like that. They also didnt have items on stock. After going through the whole menu the only thing they can give us is plain Vanilla ice cream. This after avoiding them knowing that they dont have stock anyways. This has been my 3rd and last time not supporting this franchise anymore. I will make sure my friends and business acuitances will not buy from them. I am not the only client feeling this way about this particular shop.
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Milky Lane's replyOfficial
14 Oct 2015, 12:16Hello Mcgweffter,
Thank you very much for taking the time to report your experience with our Swakopmund branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Swakopmund branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Milky Lane's reply14 Oct 2015, 12:16
Official
Hello Mcgweffter,
Thank you very much for taking the time to report your experience with our Swakopmund branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care
Thank you very much for taking the time to report your experience with our Swakopmund branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Milkylane Customer Care