Shocking service at Milk and Honey!

Shocking customer service!! Went to the South Downs branch, bought a pair of jeans for R1700, worn once and fabric was of terrible quality, polyester mix fabric. No reply to my emails, msg or request for the owner to call me. Manager said no way she will refund, exchange or even give a credit!! I was told I’m not allowed to speak to the owner... no responsibility taken and a ‘no care’ attitude. You have lost a loyal customer.