Milex Air Fryer Defect

I bought an Air Fryer for my daughter in January 2021, and it was perfect for the first few months, until the coating started peeling, it looks disgusting. Milex is not interested in helping. We are not looking for a new Air Fryer, just either a replacement basket or a recoating. They are rude and very unfriendly and not accommodating at all. There is clearly a defect in the coating as mine is still fine and is older than hers.