1 reviews | Active since Feb 2010
Disgusted how Mildo care little about NewCustomers
I have phone Mildo 3 times and spoke to 3 different people and no one bothers to phone me back. <br> I am a new client wanting to replace all my wooden windows in my house with aluminium. All I wanted was this week for someone to come out and quote me because I have heard you guys are great. When I have to beg for someone to phone me back. that is where i draw the line. You guys have been in business for 16 years and surely when someone has taken the time to find your number, phone you, you should treat it urgent <br> <br> Are you guys that busy that no-one from the receptionist to your agents cares about NEW BUSINESS. I find this absolutely infuriating. I asked your call centre lady to speak to one of the owner and she refused to give me a number. Are directors untouchable that clients cannot contact them. In my business, I care about the client and hence if they want my number, it is available. <br> <br> If you want my business, then get someone to phone me and it better not be your receptionist or \day office manager as she called herself\" "
Hi Sean,
Please note that you stated in a telephone conversation to Yolande Schutte, Office manageress of Mildo Projects PTY Ltd, That you have not yet been contacted by one of our representatives. This fact seems to be untrue, because the representative in question has tried to contact you 4 times yesterday and again 3 times this morning, but your telephone goes to voicemail every time. your voicemail also states that the caller should not leave a voice message, but send an sms, which we have done on 18-03-2016 at 08:30am. Later on in the morning you called and asked to speak to a manager or director. Yolande did inform you that you could speak to her she is the office manager and you could discuss your queries with her. You refused and threatened to post on Hellopeter. After you spoke to Yolande she once again tried to contact you 3 times with no avail. The phone still went through to voicemail. please be aware that all clients are extremely important to us and we do our best to accommodate our clients. We spend a lot of money on advertising and we put all our clients first. Please advise as to an alternative number where we will be able to get hold of you?
Hi Sean,
Please note that you stated in a telephone conversation to Yolande Schutte, Office manageress of Mildo Projects PTY Ltd, That you have not yet been contacted by one of our representatives. This fact seems to be untrue, because the representative in question has tried to contact you 4 times yesterday and again 3 times this morning, but your telephone goes to voicemail every time. your voicemail also states that the caller should not leave a voice message, but send an sms, which we have done on 18-03-2016 at 08:30am. Later on in the morning you called and asked to speak to a manager or director. Yolande did inform you that you could speak to her she is the office manager and you could discuss your queries with her. You refused and threatened to post on Hellopeter. After you spoke to Yolande she once again tried to contact you 3 times with no avail. The phone still went through to voicemail. please be aware that all clients are extremely important to us and we do our best to accommodate our clients. We spend a lot of money on advertising and we put all our clients first. Please advise as to an alternative number where we will be able to get hold of you?